Client Workstation

General overview

By default, there is no installation required on the client workstation.

The user must print to the shared printer queues on the print server. The printer is installed as a network printer either manually or using tools like the Microsoft® Group Policy (GPO) or other utilities.

Client Operating Systems

  • Watchdoc works on the following systems:

  • Windows® 2000 / XP / Vista / 7 / 8 / 8.1 / 10 / 11

  • Mac OS® X / Linux : printing via Samba or via Line Printer Daemon Protocol(LPR). Possible loss of identity of the user.

For Unix® printing via the LPR protocol (Mainframe® for example), prior validation is required. However, no information on the identity of the job owner is available under this configuration.

Drivers

Watchdoc uses only type 3 print drivers.

Type 4 print drivers are not supported.

Applications

The Watchdoc analysis capabilities are regularly tested with the most common applications (Microsoft® Office Suite, Adobe Reader, Photoshop, web pages...).

For custom applications (e.g. generated in a UNIX® environment), if the client generates themselves their print file (Postscript® for example), it is recommended to get some print files for compatibility testing.

If the format is not standard, it may be necessary to develop a specific component dedicated to the analysis of print jobs from the application.